Returning Items
Returns are gladly accepted by us. However, there are a few stipulations. Returned items must be in re-saleable condition (washed or worn shirts will not be accepted). Sealed or shrink-wrapped items will not be accepted if the shrink wrap or seal has been broken. No returns on posters or CDs (unless CD is unopened). There will be no refunds of shipping & handling fees. Customer is responsible for all shipping related charges for sending items back to us. Items may be exchanged for another item or a different size. Please include your original invoice if possible, or at the very least, a note explaining your reason for the return (and invoice number, if known). Absolutely no returns or exchanges after 30 days.
Please note: we cannot offer credit for items which are returned in damaged condition, and recommend that you insure return/exchange shipments.
Send returns and exchanges to:
Music From Another Room
20 Bulstrode Street
London
W1U 2JW
ATTN: Returns & Exchanges |